Mark Cheren

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Dr. Cheren is President of Improvement Learning, LLC, and a faculty member at the Case Western Reserve University School of Medicine University Hospitals departments of psychiatry and family medicine. With a doctorate in post-secondary education from the University of Massachusetts, he has worked in continuing medical education, higher education administration, performance improvement and organizational learning.  Administrative roles have included Director of Continuing Medical Education at the Case Western School of Medicine, Administrative Coordinator (CEO) at Campus-Free College, Assistant Director at the National Office of Personnel Training and Development American Red Cross, Director of Capital University’s Adult Degree Program in Cleveland and Editor in Chief of the Healthcare Improvement Skills Center (HISC) website.